Visiting Nurses Association, VT
The VNA has successfully served the community for over 100 years. Due to demographic trends, new technology and health care reform, the VNA recognized the need to reexamine its way of doing business through an inclusive strategic planning process. Creative Discourse Associate Karyn Vogel worked with Sue to design and facilitate a process that engaged over 100 staff, board members, clients, family members and volunteers in an in-depth conversation about the future of the organization. The process built trust and relationships among participants, energized the board, and positioned the VNA to activate its very experienced and dedicated staff to meet the challenges of the “Brave New World” of home health care.
“Sue is a smart, skilled and most engaging professional—and a remarkably quick study…working with her means your outcomes will be better than if you worked alone…Sue has wonderful ways to make your best efforts even better.”